Corfu hotel hits back after complaint of 'no English food' or enough chips

A hotel boss has hit back at a British gran after she, defending their food offerings and branding the claims "false and disrespectful".

Susan Edwards said she had become "sick to death of looking at rice" and refused to book with TUI again after paying for an all-inclusive trip to Corfu where she alleged there wasn't enough chips. The 69-year-old, had jetted off to the island paradise with her two cousins, aged 77 and 78, 50-year-old second cousin and daughter, 30, on the package holiday but she said the vacation was "horrendous" from the minute they arrived.

And now the manager of the Lido Corfu Sun, Makis Triantafyllos, has responded, defending the hotel's food offerings. Speaking to , he defended the menu, saying the food service is "generous and diverse, offering fresh salads, fruits, hot and cold dishes daily".

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And he claimed that the claims about the food by Susan were “entirely false and disrespectful”. Specifically about the claim of no English food he said that the hotel offers "world-renowned and beloved Mediterranean cuisine" and there were options tailored to the wishes of guests.

Speaking to the , Susan had said her group discovered on the first morning of their stay at the Lido Corfu Sun Hotel that there was "no English food" available.

The mum, who suffers from ulcerative colitis, lamented the lack of bacon and sausage, saying she and the group were unhappy when they were presented with traditional Greek fare. She said: "On a morning you could have toast, a hard boiled egg, or something in sauce.

"There was no bacon. For breakfast there was mozzarella and sliced tomatoes. There was no hot bacon or sausage. We got chips one day. One day out of the whole lot.

"There was fish, sardines and rice - I was sick to death of looking at rice. There was pasta and salads, none of this was marked (labelled). One night there was a Greek night and they had kebabs, I couldn't eat that. It's the worst holiday I've ever been on." Susan was also shocked by the drinks on offer, with wine, lager, ouzo, or brandy on the menu.

She said she couldn't enjoy any drinks, with water setting guests back €1.50 (£1.27). Usually, she explained, she would have a bottled lager or Bacardi and Coke, which she claimed would have cost €9 (£7.60) and come from a different brand.